Wednesday, 7 May 2014

Have You Been a Victim? Report Payza Scams

At Payza, we do our part to maximize online transaction security for all of our members. Our sophisticated security center uses state-of-the-art technology to monitor the funds flowing through our system. But we can’t put an end to fraud without some help from you, our members. If you think you may have experienced or discovered a Payza scam, help make the internet a safer place by reporting it.
How to Report a Payza Scam
Scams can come in many different forms. Some can be quite sophisticated, but most can be spotted from a mile away. Cyber-criminals target as many people as they can because they know that most of the time their tricks don’t work. The most common tactic for cyber-criminals is called phishing and involves both phishing emails and phishing sites:
  •  Phishing emails: These are emails sent by fraudsters which claim to be from Payza. They will ask you to send them your account details and passwords, or send you to a page that makes you enter this information. Legitimate emails from Payza would never ask you to send personal information by email, especially your password, so it’s a dead giveaway that this is a scam.
  •  Phishing sites: These are websites that are meant to look like the real Payza website, but when you try to log in the information is recorded by the fraudsters. Always make sure the URL starts with “https” – the “s” stands for secure and that you have in fact reached the website you were looking for.
If you find a potential phishing email or phishing site, send an email to phishing@payza.com right away with the details and help us put these Payza scammers out of business!

Resolution Center
If you believe that you’ve been defrauded by an online merchant then we have a platform specifically to resolve that type of issue. Visit the Resolution Center to file, respond to and resolve a transaction dispute. This area is available in every member's account and is designed to resolve disputes in a timely and transparent manner. A dedicated team of Resolutions Specialists are also on hand to moderate disputes in order to facilitate a successful resolution. This clear and straightforward process for resolving transaction disputes protects Payza members from scams.

Customer Support
If you see anything suspicious you can also report it by contacting customer support directly. You can submit a ticket 24/7, call our customer support office any time of day or night between Monday and Friday, or chat with a support advisor with our Live Chat feature.
The Payza Scam Protection Team is on your side. Let’s work together to put cybercriminals out of business for good!

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Don’t forget that the online security section of the Payza Blog publishes lots of great articles to help you shop safely online and keep you up-to-date with all the latest information about Payza scam prevention. Keeping your information protected is our top priority!


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